Ji888 Privacy Policy

This Privacy Policy is issued by the operator of the ji888 platform at ji888.one ("Ji888," "the Company," "we," "us," or "our") and applies to all personal data processed in connection with your use of the ji888 website, mobile-optimized platform, account services, games, payment processing, and customer support functions.

This policy is prepared in compliance with Republic Act No. 10173, known as the Philippine Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission of the Philippines (NPC). Where ji888 processes personal data belonging to users in other jurisdictions, additional data protection obligations under the laws of those jurisdictions may apply.

By registering an account on ji888 or by continuing to use the ji888 Platform after this policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this policy, you should not use the ji888 Platform.

Ji888 collects personal data from Filipino players through several channels: data you provide directly during registration and account use, data generated automatically during your use of the Platform, and data received from third parties involved in payment processing and identity verification.

2.1 Data You Provide to Ji888

• Registration data: Full legal name, date of birth, email address, Philippine mobile number, chosen username, and account password (stored in hashed form only).
• KYC verification data: Government-issued photo ID (such as a PhilSys National ID, Philippine passport, driver's license, SSS/GSIS card, or UMID card), proof of address (such as a utility bill or bank statement), and a photograph or selfie where required for identity confirmation.
• Payment data: GCash mobile number, PayMaya account details, bank account numbers (BPI, BDO, Metrobank), and transaction reference numbers. Note: Ji888 does not store full bank account credentials; payment data is processed through PCI-compliant payment gateways.
• Communication data: Content of messages, emails, live chat transcripts, and support tickets submitted to the ji888 Customer Support team.
• Responsible gaming preferences: Deposit limits, loss limits, session time settings, and self-exclusion elections you set in your Account dashboard.

2.2 Data Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and time zone.
• Usage data: Pages visited, games played, duration of gaming sessions, bet amounts, win/loss records, navigation paths, and feature interactions on the ji888 Platform.
• Cookies and similar technologies: Session identifiers, authentication tokens, preference cookies, and analytics data. See Section 6 for full details on cookie use.
• Transaction logs: Timestamped records of all deposits, withdrawals, game bets, bonus activations, and account changes.

2.3 Data Received from Third Parties

• Identity verification and fraud detection signals from KYC/AML service providers.
• Payment confirmation and transaction status data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank).
• Risk and compliance data from PAGCOR and other regulatory bodies as required by Philippine gaming law.

Ji888 uses the personal data it collects for clearly defined, lawful purposes. The following table summarizes the primary purposes for which your data is processed:

Under the Philippine Data Privacy Act, ji888 must have a lawful basis for processing your personal data. The legal bases on which ji888 relies are:

• Contractual necessity: Processing required to fulfill our obligations to you under the ji888 Terms and Conditions — including account management, game operation, payment processing, and customer support.
• Legal obligation: Processing required to comply with Philippine law — including KYC/AML obligations under the Anti-Money Laundering Act (AMLA), reporting obligations to PAGCOR and the National Privacy Commission, and age verification requirements under Philippine gaming regulations.
• Legitimate interests: Processing for purposes that serve ji888's legitimate business interests and do not override your rights as a data subject — including fraud prevention, platform security, product analytics, and responsible gaming monitoring.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — including marketing communications and optional platform features. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Ji888 does not sell your personal data to third parties. We share personal data only in the circumstances described below, and only to the extent necessary for each stated purpose:

5.1 Service Providers and Data Processors

Ji888 engages trusted third-party service providers to support the operation of the Platform. These providers act as data processors on our behalf and are contractually prohibited from using your data for their own purposes. They include:

• Payment processors — GCash (GXI), PayMaya (Voyager Innovations), and Philippine banking partners — for deposit and withdrawal processing.
• KYC and identity verification providers for document authentication and AML screening.
• Cloud infrastructure and hosting providers for Platform operation and data storage.
• Game software providers (such as JILI, Pragmatic Play, and PG Soft) for game delivery and bet settlement, on a strictly data-minimal basis.
• Customer support platform providers for live chat and ticketing infrastructure.
• Analytics and fraud detection providers for platform security and responsible gaming monitoring.

5.2 Regulatory and Law Enforcement Authorities

Ji888 will disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where we are legally required to do so, or where we have a good-faith belief that such disclosure is necessary to comply with applicable law, prevent fraud, or protect the rights and safety of ji888 players and staff.

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving ji888, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. You will be notified of any such transfer and any material changes to how your data is handled.

Ji888 uses cookies and similar browser-based technologies to enable Platform functionality, maintain your login session, remember your preferences, and gather analytical data about Platform performance. We classify the cookies we use into the following categories:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, game display preferences, and responsible gaming settings. Disabling these may reduce your experience quality but will not prevent basic Platform access.
• Analytics cookies: Collect anonymized data about how players navigate and use the ji888 Platform — page views, session durations, feature interactions, and error reports. This data helps us improve the Platform experience.
• Security and fraud detection cookies: Support ji888's fraud detection and account security systems by identifying unusual access patterns and confirming device trust status.

You may manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will prevent you from logging into your ji888 Account. For modern browsers, cookie management settings are typically found under Settings > Privacy or Settings > Security.

Ji888 implements technical and organizational security measures proportionate to the sensitivity of the personal data we process. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the ji888 Platform;
• AES-256 encryption for sensitive data stored in ji888's databases;
• Bcrypt hashing with salting for all stored account passwords — meaning ji888 never holds your password in readable form;
• Role-based access controls limiting ji888 employee access to personal data on a strict need-to-know basis;
• Automated intrusion detection and anomalous access alerting;
• Regular penetration testing and security audits of the ji888 Platform infrastructure;
• Physical security controls at all data center locations used by ji888.

Despite these measures, no online system is completely immune to security incidents. In the event of a personal data breach that poses a risk to your rights, ji888 will notify the affected players and the National Privacy Commission within the timeframes required by Philippine law.

Ji888 retains your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable Philippine legal obligations. The key retention periods are as follows:

• Active account data: Retained for the duration of your active ji888 account and for a period of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements under Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
• KYC verification documents: Retained for a minimum of five (5) years from the date of verification, as required by PAGCOR regulations and AMLA implementing rules.
• Transaction records: Retained for five (5) years from the date of each transaction, for AML compliance and dispute resolution purposes.
• Customer support communications: Retained for three (3) years from the date of each interaction, for quality assurance and dispute resolution purposes.
• Marketing preference data: Retained until you withdraw consent or close your account, whichever is earlier.
• Analytics data: Aggregated and anonymized analytics data may be retained indefinitely for Platform improvement purposes. It cannot be traced back to individual players once anonymized.

Upon expiry of applicable retention periods, personal data is either securely deleted using industry-standard erasure methods or anonymized in a manner that permanently prevents re-identification.

Ji888's primary data processing infrastructure is located in the Philippines or in jurisdictions with data protection standards equivalent to or exceeding those required by the Philippine Data Privacy Act. Where personal data is transferred to service providers or infrastructure located outside the Philippines — for example, to cloud providers or game software vendors — ji888 ensures that such transfers are governed by appropriate data transfer agreements that provide equivalent protections to those required by Philippine law.

Ji888 does not transfer your personal data to jurisdictions that the National Privacy Commission of the Philippines has identified as providing inadequate data protection, unless specific additional safeguards are in place and you have been notified of the transfer.

As a data subject under Republic Act No. 10173 (Philippine Data Privacy Act of 2012), you have the following rights with respect to your personal data held by ji888:

• Right to be informed: The right to know whether ji888 processes your personal data, what data is held, and for what purpose — as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data that ji888 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held in your ji888 account.
• Right to erasure or blocking: The right to request deletion or blocking of personal data that is unlawfully processed, no longer necessary for the stated purpose, or collected on the basis of consent that you have withdrawn — subject to ji888's legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another data controller where technically feasible.
• Right to object: The right to object to the processing of your personal data where that processing is based on ji888's legitimate interests, and to object to the use of your data for direct marketing purposes.
• Right to damages: The right to be indemnified for damages sustained as a result of ji888's violation of the Philippine Data Privacy Act, subject to the procedures established by the National Privacy Commission.

To exercise any of these rights, contact the ji888 Data Privacy Officer at [email protected] with the subject line "Data Privacy Request." Ji888 will respond to all valid requests within thirty (30) days of receipt. We may request identity verification before processing your request to protect your data from unauthorized access claims.

If ji888 discovers that personal data has been collected from an individual who is under 21 years of age, we will immediately take steps to delete that data, close the associated account, and return any deposited funds in accordance with applicable law. If you are a parent or guardian and believe that a minor may have registered a ji888 account, please contact our support team at [email protected] immediately.

The ji888 Platform may contain references to game providers, payment services, and regulatory bodies. This Privacy Policy applies solely to the personal data processed by ji888 in its capacity as data controller at ji888.one. Ji888 is not responsible for the privacy practices of third-party services, game providers, or payment processors. You are encouraged to review the privacy policies of any third-party services you use in connection with your ji888 account.

Ji888 may update this Privacy Policy from time to time to reflect changes in applicable Philippine law, regulatory guidance, Platform features, or our data processing practices. Material changes — meaning changes that significantly affect how we process your personal data or that affect your rights — will be communicated to you by email to your registered address and by a prominent notice on the ji888 Platform for a period of not less than fourteen (14) days before the changes take effect.

The effective date at the top of this policy reflects the date of the most recent revision. Your continued use of the ji888 Platform after the effective date of any revised policy constitutes your acceptance of those changes. The current version of this Privacy Policy is always available at ji888.one/privacy-policy.

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by ji888, you may contact our designated Data Privacy Officer through the following channels:

• Email: [email protected] — Use the subject line "Data Privacy Request" for all DPA-related inquiries.
• Live Chat: Available 24/7 through the ji888 Platform — average response time 3–5 minutes.
• Response time: Ji888 undertakes to acknowledge all data privacy inquiries within three (3) business days and to provide a substantive response within thirty (30) days of receipt.